Last Updated: January 2026

99xx Privacy Policy

Your personal data matters most to us. This privacy policy clearly explains how your information is collected, used, and protected.

Estimated reading time: 7 minutes Effective: January 1, 2026 SSL Secured

The 99xx Privacy Policy is designed to protect your information. By reading it, you'll understand what data we collect, why we collect it, and what rights you have.

01

Introduction

99xx is a trusted online betting platform committed to providing a safe and enjoyable experience for users in Bangladesh. Our Privacy Policy explains how 99xx handles your personal information.

By registering on 99xx, placing bets, or using any of our services, you are considered to have accepted this Privacy Policy. It is in your own interest to read it carefully.

We believe transparency is the foundation of trust. 99xx never sells your data or shares it with third parties without your consent — that is the core of our Privacy Policy.

This privacy policy applies to all 99xx services — including the website, mobile app, and any other digital platform.

02

What Data We Collect

99xx only collects information that is necessary to provide its services. We do not ask for anything beyond what is needed.

Directly provided information

  • Full name and date of birth (for identity verification)
  • Mobile number and email address (for communication and security purposes)
  • National ID or passport number (for KYC verification)
  • Payment details — mobile banking numbers (Mobile Pay, Nagad, Rocket)
  • Any information you provide directly, such as support tickets or chat messages

Automatically Collected Information

  • IP address & device information (operating system, browser version)
  • Login time, session data, and browsing activity
  • Betting history and transaction records
  • Data collected through cookies and similar tracking technologies
Data Type Reason for Collection Required?
Full name and date of birth Identity Verification & Age Confirmation Yes
Mobile Number Registration, OTP verification & communication Yes
NID/Passport KYC Verification & Fraud Prevention Yes on Withdrawals
Payment Information Deposit & Withdrawal Processing Yes
IP Address Security & Location Verification Automatic
03

Purpose of Data Use

99xx uses your information solely for the purposes listed below — and for no other reason:

  • Account Management: For registration, login, and account security.
  • Service Delivery: To ensure smooth betting, payment processing, and gaming services.
  • Identity Verification: To complete the KYC process and verify your age.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Customer Support: To resolve your complaints or queries.
  • Promotional Communications: To keep you informed about offers and bonuses (you can opt out at any time).
  • Legal Obligations: To comply with lawful requests from government or regulatory authorities.
  • Service Improvement: To analyze and improve the user experience.

You can opt out of promotional emails or SMS at any time. Simply contact our support team or click the Unsubscribe link in any email.

04

Data Retention & Security

99xx takes the security of your data extremely seriously. We use industry-standard security technologies to keep your information protected at all times.

Security Measures

  • 256-bit SSL encryption — active on all data transfers
  • Payment details stored in an encrypted database
  • Two-Factor Authentication (2FA) support
  • Regular security audits & vulnerability assessments
  • Restricted staff access — only authorized personnel can view your data

Data Retention Period

99xx retains your data only for as long as necessary. Even after account closure, certain information may be kept for up to 5 years due to legal obligations.

In the event of a data breach caused by a cyberattack or a third party, we will notify you immediately and take the necessary protective measures.

05

Sharing Information with Third Parties

99xx never sells your data. However, it may be shared with specific third parties in the limited circumstances below:

  • Payment Processors: To process transactions with Mobile Pay, Nagad, Rocket, and banks.
  • KYC Service Provider: To complete the identity verification process.
  • Law Enforcement: Under a valid court order or official government request.
  • Technology Partners: For platform operations (they are bound to comply with our Privacy Policy).

All third parties are required to comply with our privacy standards and use data only for specified purposes. 99xx regularly monitors third-party activities.

06

Cookies & Tracking Technologies

99xx uses cookies and similar technologies to improve your experience and keep the platform running smoothly.

Cookie Type

  • Essential Cookies: For login sessions and security — these cannot be disabled.
  • Functionality Cookies: To remember your preferences, such as language or theme.
  • Analytics Cookies: To analyze and improve platform usage.
  • Advertising Cookies: To show relevant offers (you can opt out).

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

99xx does not engage in cross-site tracking. Once you leave our site, we do not follow your browsing activity.

07

Your Rights

As a 99xx member, you have full control over your own data. Your rights are detailed below:

Right to Access

You can request to see what information we hold about you at any time.

Right to Correction

You may request corrections to any inaccurate or outdated information.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

You may request that your data be used only for specific purposes.

Right to Data Portability

You can export your data in a standard, portable format.

Right to Withdraw Consent

You can withdraw consent for marketing or optional data use at any time.

To exercise any of these rights, email us at support@99xx.online. We will respond within 30 business days.

08

Children's Privacy

99xx is an 18+ platform. We do not knowingly collect information from anyone under 18. Age is verified at registration, and any account found to belong to a minor is immediately closed.

If we hold any data belonging to a minor, parents or guardians are encouraged to contact us — we will delete it promptly.

A note for parents — please ensure your children cannot access online betting platforms. To learn more about responsible gaming, Responsible Gaming View page.

09

Privacy Policy Updates

99xx may update this privacy policy from time to time. For any significant changes, we will send advance notice to your registered email or mobile number.

The date of any changes will be noted at the top of the page as "Last Updated." Continued use of the platform after a revised policy takes effect will be considered your acceptance of the updated terms.

If you object to the updated policy, please notify us within 7 days. If needed, you will have the option to close your account and withdraw your balance.

10

Contact

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us:

  • Email: support@99xx.online
  • Live Chat: Click the button at the bottom right of the website
  • Help Center: Help Center page View

Our data protection team is available 7 days a week and typically responds within 24 hours.

Why 99xx Stands Apart in Data Protection

We don't just make promises — every commitment is backed by technology and policy.

SSL Encryption

All your data is encrypted with 256-bit SSL technology. No one can intercept your information in transit.

Two-Factor Verification

With Two-Factor Authentication enabled, no one can log in to your account even if they know your password.

No Data Selling

99xx will never sell your information to advertisers or third parties — that is our commitment.

Limited Retention Period

Data is deleted once it is no longer needed. Nothing is kept indefinitely unless required by law.

Regular Security Audits

Our systems undergo regular security testing conducted by independent third-party experts.

24/7 Support

For any privacy-related concerns or questions, our support team is available seven days a week to help.

Common Privacy Questions

The questions our users ask most frequently.

No, never. Under no circumstances does 99xx sell your personal information to third parties. Your data is used exclusively to provide our services.

Absolutely. You can email support@99xx.online at any time to request access to or deletion of your data. We will act on your request within 30 business days.

Yes. Your mobile banking number is stored in an encrypted database. 99xx never collects your PIN or password. All transactions are processed directly through our payment gateway.

Contact our support team or click the Unsubscribe link at the bottom of any email. Promotional communications will stop within 48 hours of your request.

Most data is deleted upon account closure. However, transaction records may be retained for up to 5 years due to legal obligations.

Start Betting Safely Today

Once you've read the Privacy Policy, register with 99xx. Your data is protected and your experience is secure.

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